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RMI's Independent Garage Association

  • Leading Europe in becoming the first Certification body to award Independent garage access to manufacturers security information
  • Creating a bespoke IGA brand "Trust My Garage" (TMG), which will soon become a Government backed code; guaranteeing the quality of workmanship in independent garages to the consumer
  • The launch of the Car Repair Plan, a consumer budget plan developed for payment of car servicing and repairs carried out by IGA members

Servicing Your Vehicle with Trust My Garage

Trust My Garage logo

Servicing and vehicle inspection involves the inspection, adjustment and replacement of components, and the carrying out of a series of maintenance procedures as specified by the vehicle is roadworthy, safe and running efficiently, and also to spot any potential or minor faults before they develop into more serious faults or breakdowns.

What are the different Services and Inspections?

Manufacturers' scheduled services

All manufacturers produce service schedules for each of their vehicles. Many of them used to follow a similar routine at roughly the same set mileages or timescales, but this is no longer the case. This is because much of the technology now used on modern vehicles has led to an increase in service life for a number of components, such as cam belts and filters, and this varies from vehicle to vehicle.

Many manufacturers also base their warranty policies on regular, scheduled maintenance being carried out. If these specified services are not followed, then the manufacturer can void the warranty, which could lead to expensive repair bills in the future.

MOT inspections

Everyone who uses a vehicle on the road must keep it in a roadworthy condition. The MOT test checks that your vehicle meets road safety and environmental standards. The first MOT test for a vehicle is required when it's three years old and then annually thereafter.

An MOT certificate confirms that at the time of the test, without dismantling, your vehicle met the minimum acceptable environmental and road safety standards required by law. It doesn't mean that the vehicle is roadworthy for the length of time the certificate is valid. The MOT certificate is also no guarantee of the general mechanical condition of your vehicle. The test doesn't cover the condition of the engine, clutch or gearbox.

Safety inspections

Safety inspections cover very similar items as to the MOT inspection. They are designed to check all safety critical items such as brakes, steering, suspension and lighting, and are usually carried out as part of a larger service or pre-delivery inspection. You may find seasonal services or specific maintenance inspections that just cover regular wear items such as brakes, tyres and shock absorbers. These are usually offered on a 'while you wait' basis.

Pre- and post-work inspections

Pre-work inspections are carried out by the technician before carrying out any service or repair work. The purpose being to identify any obvious faults or superficial damage that may already be present on the vehicle before the technician starts any work on it.

Post-work inspections are similar to pre-work inspections but are done at the end of a service or repair task, usually after the vehicle has been road tested and before it leaves the workshop. It can include checking of all fluid and lubricant levels, checking for dirty hand prints on the bodywork and making sure the interior is in good condition. This is sometimes referred to as the quality control check.

Pre-delivery inspections

A pre-delivery inspection or PDI is carried out before a vehicle has been fully prepared for the delivery to the customer. It can be carried out on new or used cars to ensure that the vehicle meets the legal requirement that allow it to be used on a public road. It also helps to ensure that every vehicle sold leaves the garage conforming to a uniform quality.

Pre-purchase inspections

Pre-purchase inspections are usually carried out when a used vehicle is being bought from a customer as a trade-in (when a vehicle is part-exchanged for another one). Most garages have developed their own inspection schedules to cover safety critical items (things that are essential for safety reasons, such as brakes, steering etc.) and common problems and faults. They are designed to give the garage a basic overview of the condition of the vehicle.

Post-accident repair inspections

When a vehicle is repaired following an accident, an inspection must be carried out to make sure that it is safe for use on the road again. The vehicle should also be given back to the customer in a clean and tidy state.

If the vehicle has had chassis straightening work done, then a full geometry check and adjustment must be carried out to make sure the vehicle drives straight and true. If the repair involved the removal of any major component such as the engine, then all fluid levels, mounting, clips and shields etc. must be checked for security and correct fitment.

Diagnostic equipment might also be needed to check and remove any fault codes logged during the accident or the repairs. Once the vehicle has had all of these checks carried out, then it is customary to carry out a full safety inspection followed by a valet.

Britain's best local garages join together to: Treat you right, give you a quality service and do great work.

All the garages in TRUST MY GARAGE are members of the RMI - one of Britain's oldest motor trade organisations. RMI members are true professionals - complying with a strict code of practice. By using a member of TRUST MY GARAGE you will also have the benefit of using a nationally recognised brand.

Charter

The Trust My Garage Customer Charter demonstrates the level of commitment our garages follow to make your service or repair experience of the highest quality. We strive to get it right, first time, every time; Trust My Garage to...

  • Provide me with a fixed quote or an estimate, both inclusive of parts, labour and VAT
  • Only charge me for work completed and parts supplied and fitted
  • Allow me to follow my vehicle's service schedule
  • Work to high standards and continue to achieve the key industry standards set by the RMI's IGA
  • Explain things clearly and treat me and my vehicle with respect
  • Use up to date technical information, techniques and tooling
  • Comply with the TMG 'Code of practice for service & repair'

The Independent Garage Association (IGA) has submitted an application to the Trading Standards Institute (TSi) for it's Trust My Garage (TMG) scheme to become an approved code specifically for the independent sector.

Following the move of the consumer codes approval scheme into the Trading Standards Institute (TSi) the IGA has announced that Trust My Garage will become the consumer facing badge of the whole independent sector.

The Trust My Garage consumer code will be unique as it will only be open to independent garage businesses. The code will highlight the qualities within the independent sector and promote peace of mind to it's customers.

We have been making great strides in promoting Trust My Garage to consumers - raising awareness of the quality available in independent local garages.

Trust My Garage becoming a government backed code strengthens its position as the only consumer focused scheme ONLY available for independent garages.

Latest car deals

LANDROVER FREELANDER MANUAL XS 2.2 DIESEL

LANDROVER FREELANDER MANUAL XS 2.2 DIESEL
83,800 miles
2008, GREEN, XS 2.2 DIESEL, 5dr
£7,795

MINI COUNTRYMAN MANUAL COOPER SD

MINI COUNTRYMAN MANUAL COOPER SD
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2012, WHITE, COOPER SD, 5dr
£9,800

HONDA CRV MANUAL EX-DTEC 2.2 DIESEL

HONDA CRV MANUAL EX-DTEC 2.2 DIESEL
35,000 miles
2012, BLACK, EX-DTEC 2.2 DIESEL, 5dr
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Book your next service or MOT

Mechanic working on car engine

Booking a service, MOT or repair at Technicar is easy. Simply call 01332 380881 or complete and our online booking form.

  • STOP! Taking your car for granted
  • THINK! How much you rely on it
  • GO! To Technicar for the care and attention your car deserves